homecare specialists in Shropshire
Meet The Team
Alison Phillips – Partner
Many years ago, each week I would support my late Grandmother with her bath and each week she would tell me that I would make a wonderful nurse and that I was in the wrong job! I loved spending time with her, listening to her stories, and pampering her-I found that weekly visit so rewarding.
In 1996 I finally took the plunge. I joined Anchorage Care working some evenings and weekends alongside my main job as an office manager in a finance company. I fell in love with the role instantly, my clients would soon become friends and I would look forward to visiting them.
In 2000 I was promoted to Branch manager within my main job meaning I no longer had spare time for my second job at Anchorage Care, so sadly had to resign. I missed the care sector; I missed the interaction with the clients and missed the job satisfaction that the care sector brings. So when I heard a position of care manager was available at Anchorage Care I decided to return, this enabled me to have a balance of both my love for my management role and my love for care. I went on to complete a Registered manager award and was promoted to Register Manager. After the passing of the founder of Anchorage Care, Margaret Rhodes I was again promoted to Partner alongside her husband, John. John sadly passed and I now operate the business alongside the rest of the team. My passion is as theirs always was- to deliver the highest standard of care and to care for individuals as if they are our family. I believe we have managed to continue that culture from the management team to the community staff and no matter what we are faced with-snow, flooding, or a global pandemic our team is resilient and the people we support still receive excellent care. I am so unbelievably proud of our team and the positive impact that they have made to people’s lives.
The Anchorage Team
The profiles below will give you a bio about each of our team members!
Natasha Tomkinson
Registered Manager
Julie Brooks
Senior Care Organiser
Julie Gray
Care Organiser
Chloe Tomkinson
HR Admin
Nicole Anslow
HR Admin
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Natasha Tomkinson
Registered Manager
About Me
My career with Anchorage Care began over 15 years ago in 2006. I left school not knowing which career path I wished to take so decided to study Hairdressing and Beauty Therapies at college. A family member of mine had worked for Anchorage Care for many years, so I was already part of the Anchorage family. I joined the office team as an office junior on my days off from my college course.
Once I finished my college course, I was offered a position at Anchorage Care within the Management team. I later completed a Level 5 National Vocation Qualification in Managing a Health and Social Care setting and in 2014 was promoted to Registered Manager.
My role includes managing the day-to-day aspects of the business, offering support and guidance to all staff and individuals, incorporating new legislations and ongoing changes to the sector ensuring that our service is dignified and safe. I over see most aspects of the business ensuring that it operates as effectively as possible, and that high quality care is always provided.
Julie Brooks
Senior Care Organiser
About Me
My journey in social care began in 1997 when I joined Anchorage Care as a Care Assistant, after raising 5 children I had plenty of experience of helping others! I had a small group of individuals that I supported and grew to build some lifelong friendships. All those years ago homecare and health and safety was very different-there was no equipment in place to help people who were unable to mobile, so we had to physically lift people! There were no mobile phones and not everybody had a landline so we were very much ‘lone working’ and had to think on our feet.
Within time I was asked to join the office team and the rest is history! My role mainly involves allocating care staff best suited to the individuals needs and preferences that we support and answering any queries form staff or families, amongst being the best tea maker in the office!
Julie Gray
Care Organiser
About Me
After working at a nursing home for 5 years, I joined Anchorage Care in 1999 as a Mobile Care Assistant and later joined the management team as a Care Organiser and completed my level 3 in Health and Social Care. I work alongside Julie Brooks, and we are often referred to as ‘the 2 Julie’s’ together we allocate visits to staff members that are best suited for their needs and preferences to encourage good working relationships and to build trust to promote the people we support to reach their maximum potential.
Chloe Tomkinson
HR Admin
About Me
I joined the care sector in 2010 and have worked in nursing and residential homes providing care to individuals and gained a level 3 in Health and Social Care. I joined Anchorage Care in 2014 as a mobile care assistant, I later joined the office team as HR admin. My role includes supporting staff through recruitment process’, ensuring that the staff that we employ are suitable and vetted for the role, organising ongoing training and supervision for staff to enable them to be competent, supported and listened to within their roles and have the highest skills possible to deliver the best care to our service users.
I also still provide care within the community, which enables me to touch base with service users and check they are happy with everything and to support newer staff within their roles. Personally, I love the diversity that the care sector brings- no two people or two days are the same. I find it so interesting listening to people’s life stories and enjoying having a good laugh with the service users. Not only do we brighten their day, but a lot of them brighten ours.
Nicole Anslow
HR Admin
About Me
I qualified as a nurse in 1996 and nursed for many years before starting my own family.
In 2017 I joined Anchorage Care as a Mobile Care Assistant and was later promoted to supervisor of which I supervised and supported a team of staff and service users. In 2021 I joined the management team as HR admin. My role is office and community based and I still deliver hands on care which ensures that my knowledge is current and bridges the gap between the office and community. My role includes supporting staff through recruitment process’, ensuring that the staff that we employ are suitable and vetted for the role, organising ongoing training and supervision for staff to enable them to be competent, supported and listened to within their roles and have the highest skills possible to deliver the best care to our service users.
No two days are the same and coming from a very diverse family I love the diversity that the role brings-listening to people’s life experiences and the different paths of life they have walked. I enjoy meeting new people and helping them be it staff or service users. I love making a difference to people’s lives, some people that we attend do not see anybody all day and I find it so rewarding outing a smile on someone’s face. I enjoy passing my skills onto newer staff and watching them develop within their role.